Orders shipped to the EU and other countries may be subject to additional Sales Taxes and Import Duties, Harriet Wilde is not responsible for these taxes.

Harriet Wilde will try and insure that the website is always fully operational and updated with correct availability of the goods displayed, but there may be times that this is not possible. In the event of an order being placed that cannot be fulfilled you will be notified and a refund made including shipping costs.

Prices quoted in UK pounds Sterling and include VAT where applicable. Other currencies vary. All prices are subject to change at any time without prior notice.

Damaged or faulty goods policy, we check all our shoes before they are sent, to ensure they are in perfect condition. If however a manufacturing fault occurs, the shoes can be returned within 6 months of purchase. Please note that items that have damage from general wear and tear will not be classified as faulty. 

We can only exchange items for a similar type of product in the same shoe size, all subject to availability. If possible we will try and repair any faults and return the goods.

Cancelled orders

For orders requested to be cancelled by the customer we are required to charge a fee to cover for the loss of the transaction fee and other charges that we will incur, the fee is £20 or US $26.

If we cancel the order there is no charge. We only charge when the customer requests to cancel. Please note if you order an incorrect item we can amend the goods on your original order, please contact to request any changes. This is better than asking to cancel and reordering. 

 

Privacy

Your information, any details you provide Harriet Wilde including your email address and any other information supplied are strictly private and confidential. Your information is respected and will not be shared, sold or given to anyone else.

 

Copyright and intellectual property

All shoes, designs, logos, images on this site are copyright of Harriet Wilde. You may not copy, reproduce, alter, distribute, display, post or transmit any part of this site without permission.

 

Disclaimer

Material in this Site may contain inaccuracies or typographical errors. Harriet Wilde shall not be liable or responsible for any loss or damage caused by or arising from any user’s reliance on information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.

Harriet Wilde Ltd, registered in England, trading as Harriet Wilde. Registration number 06906496. Registered office:

Harriet Wilde. Bickerton House. 25-27 Bickerton Road. London. N19 5JT. United Kingdom.