Returns/exchanges accepted (including shoes with a sole message & sale items)

  • UK standard shipping £5.99 (inc free return, full price not sale items)
  • UK next day £9.99 (inc free return, full price not sale items)
  • UK free London showroom collection available at the checkout
  • United States standard shipping $25 (10-15 days)
  • United States express courier $33.8 (2-5 days)
  • United States express courier $65 (inc free return/exchange)
  • EU & Australia standard shipping £20 (No standard to Asia, Middle East)
  • Worldwide courier shipping £40 (Asia & Middle East only shipping option, no standard)

Please see our shipping page for all available options.

  • Items bought online can be returned or exchanged (including sale and shoes with a sole message)
  • To receive a refund/exchange please return goods unworn in the original condition and packaging within 14 days of receipt/delivery of the goods, not the order date, the date when you receive the delivery.
  • All items are sent with a signed service and can be tracked.
  • To return email quoting your order number, advise if you require an exchange or a return: contact@harrietwilde.com
  • UK orders we can send you a free return label (full price, not sale items)
  • US/Canada/worldwide we can generate a courier label for an easy return/exchange, email: contact@harrietwilde.com
    View full details of our Returns Policy