Returns/exchanges are accepted on handbags and shoes, full price and sale, includes shoes with a sole message. 

  • UK FREE (orders over £230) standard shipping, orders under the cost is £5.99 (inc free exchange, full price not sale items)
  • UK next day £9.99 (inc free return, full price not sale items)
  • UK free London showroom collection available at the checkout
  • United States & Canada standard shipping $26 (10-15 days)
  • United States express courier $33.8 (2-5 days)
  • United States express courier 2 way $65 (2-5 day, inc free return/exchange)
  • EU, Australia, New Zealand standard shipping £20 (No standard to Asia, Middle East)
  • Worldwide courier shipping £40 (Asia & Middle East only shipping option, no standard)

Please see our shipping page for all available options.

To receive a full refund or an exchange please ensure the following:

  • Return goods unworn in the original condition and packaging.
  • Full price items UK goods need to be back with us in 28 days of receipt/delivery of the goods, not the order date, the date when you receive the delivery.
  • Sale items, post back in 28 days of receipt with a signed service.

We can help and assist with returns/exchanges:

  • To return email quoting your order number, advise if you require an exchange or a return: contact@harrietwilde.com
  • UK full price orders we can send you a free return label for an exchange, returning for a refund the label costs £5.99, it will be deducted from your refund. Sale items the customer pays to return.
  • US/Canada/worldwide we can generate a courier label for an easy return/exchange, email: contact@harrietwilde.com
    View full details of our Returns Policy