Arabella Block Mid - Made To Order
UK & EU fits true to size. US if you are a half size take the full size down. It can be helpful to compare the length measurement of our shoes with a shoe (similar heel height and toe shape) that you know fits well. The length inside the shoe, measured from the back (where your foot sits) to the end of the toe (not the measurement of your foot) are as follows:
- UK2, EU35, US4, AU3, the length in the shoe is 23cm
- UK3, EU36, US5, AU4, the length in the shoe is 23.5cm
- UK4, EU37, US6, AU5, the length in the shoe is 24cm
- UK5, EU38, US7, AU6, the length in the shoe is 25cm
- UK6, EU39, US8, AU7, the length in the shoe is 25.5cm
- UK7, EU40, US9, AU8, the length in the shoe is 26cm
- UK8, EU41, US10, AU9, the length in the shoe is 27cm
Returns/exchanges accepted (includes shoes with a sole message & sale items)
Insoles, half insoles & heels huggers, none refundable if tired in shoes, shoes with half insoles stuck, both shoes and insoles cannot be returned.
- UK FREE (orders over £230) standard shipping, orders under the cost is £5.99 (inc free exchange, full price not sale items)
- UK next day £9.99 (inc free return, full price not sale items)
- UK free London showroom collection available at the checkout
- United States & Canada standard shipping FREE (orders over US$308/CA$408), orders under the cost is $25 (10-15 days)
- United States express courier $33.8 (2-5 days)
- United States express courier $65 (inc free return/exchange)
- EU & Australia standard shipping FREE (orders over £230), orders under cost £20 (No standard to Asia, Middle East)
- Worldwide courier shipping £40 (Asia & Middle East only shipping option, no standard)
Please see our shipping page for all available options.
- Items bought online can be returned or exchanged (including sale and shoes with a sole message)
- To receive a refund/exchange please return goods unworn in the original condition and packaging within 14 days of receipt/delivery of the goods, not the order date, the date when you receive the delivery.
- All items are sent with a signed service and can be tracked.
- To return email quoting your order number, advise if you require an exchange or a return: email@example.com
- UK orders we can send you a free return label (full price, not sale items)
- US/Canada/worldwide we can generate a courier label for an easy return/exchange, email: firstname.lastname@example.org