Item Personalization

Fits true to size, we do find some clients in the US might need to go down a size, please check the  length measurements  with a similar style shoe.

Returns/exchanges are accepted on handbags and shoes, full price and sale, includes shoes with a sole message. 

• UK FREE (orders over £230) standard shipping, orders under the cost is £5.99 (inc free exchange, full price not sale items)
• UK next day £9.99 (inc free return, full price not sale items)
• UK free London showroom collection available at the checkout
• United States & Canada standard shipping $26 (10-15 days)
• United States express courier $33.8 (2-5 days)
• United States express courier 2 way $65 (2-5 day, inc free return/exchange)
• EU, Australia, New Zealand standard shipping £20 (No standard to Asia, Middle East)
• Worldwide courier shipping £40 (Asia & Middle East only shipping option, no standard)

Please see our shipping page for all available options.

To receive a full refund or an exchange please ensure the following:

• Return goods unworn in the original condition and packaging.
• Full price items UK goods need to be back with us in 28 days of receipt/delivery of the goods, not the order date, the date when you receive the delivery.
• Sale items, post back in 28 days of receipt with a signed service.

We can help and assist with returns/exchanges:

• To return email quoting your order number, advise if you require an exchange or a return: contact@harrietwilde.com
• UK full price orders we can send you a free return label for an exchange, returning for a refund the label costs £5.99, it will be deducted from your refund. Sale items the customer pays to return.
• US/Canada/worldwide we can generate a courier label for an easy return/exchange, email: contact@harrietwilde.com

View full details of our Returns Policy