Swatch Card - Made-to-Order (Velvet)
If you are between sizes, try using insoles, the half insoles work perfectly in all of our sandals and two part styles, such as all the Hetty's, Arabella's, Galaxy, Peony Low and Bowe. For closed in styles try the full insoles. Crafted in Spain in the same pink leather as our shoes, with our branding, the insoles will add extra comfort and padding while remaining hidden. Available in one size, suitable for all shoe sizes.
Please contact the studio for more advice. Due to the nature of the product, they are none returnable if tried in the shoes. Also we unable to accept a return if the half insole has been stuck in a shoe as we cannot remove therefore we are unable to accept the shoes back.
- Material: Pink kid leather with gold branding
Returns/exchanges are accepted on handbags and shoes, full price and sale, includes shoes with a sole message.
- UK FREE (orders over £230) standard shipping, orders under the cost is £5.99 (inc free exchange, full price not sale items)
- UK next day £9.99 (inc free return, full price not sale items)
- UK free London showroom collection available at the checkout
- United States & Canada standard shipping $26 (10-15 days)
- United States express courier $33.8 (2-5 days)
- United States express courier 2 way $65 (2-5 day, inc free return/exchange)
- EU, Australia, New Zealand standard shipping £20 (No standard to Asia, Middle East)
- Worldwide courier shipping £40 (Asia & Middle East only shipping option, no standard)
Please see our shipping page for all available options.
To receive a full refund or an exchange please ensure the following:
- Return goods unworn in the original condition and packaging.
- Full price items UK goods need to be back with us in 28 days of receipt/delivery of the goods, not the order date, the date when you receive the delivery.
- Sale items, post back in 14 days of receipt with a signed service.
We can help and assist with returns/exchanges:
- To return email quoting your order number, advise if you require an exchange or a return: contact@harrietwilde.com
- UK full price orders we can send you a free return label for an exchange, returning for a refund the label costs £5.99, it will be deducted from your refund. Sale items the customer pays to return.
- US/Canada/worldwide we can generate a courier label for an easy return/exchange, email: contact@harrietwilde.com